Stories from the hArt April 25, 2017 | 0 Comment

“She didn’t change me but helped bring out my best self. They held up the mirror to show me my strengths and I saw my magnificence”

I first met my coach Caroline, who radiates positivity, kindness, and energy. I thought, is it really possible for someone to be this enthusiastic all the time. Caroline followed me through my interactions with 5 different patients. It was very refreshing to have someone only tell you the great things that you are doing. She…

Stories from the hArt April 25, 2017 | 0 Comment

“No matter what my previous experiences were, I am going to clean the slate and start off on a fresh tract”

I decided to write about my experience with one of our frequent flyers.  This patient is not a fan favorite and behaviors are labile – ranging from sedated and practically comatose to threatening.  The morning my observational coaching session was scheduled, I had the pleasure of being assigned to a pod in which this patient…