Uncategorized December 6, 2017 | 0 Comment

From Darkness to Hope

From Darkness to Hope Guest Blogger – Janell Ross, CPXP Framing the Journey Each of you have come to this space of being a leader in patient experience from varied pathways. When you consider your role and the people you lead, consider the impact of the seemingly unrelated events and the resilience of the human…

Uncategorized July 14, 2017 | 0 Comment

Light Up the Sky and Change A World!

As the calendar approached the 4th of July, I thought to myself, this year would be a great time to experience the celebration of the holiday a little deeper by attending the local fireworks show. We packed a tote with a blanket, snacks and beverages and arrived early to find an ideal location to watch…